First Class Tours Motorcoach Driver positions

If you are looking for a position with one of the best companies in the country you have come to the right place. First Class Tours is more than a name, it is a culture! We work to be first class in everything we do. As a driver for First Class this is our most important mission. Your ability to interact with customers and passengers and provide the highest quality of customers service is imperative. We are a company that will stand beside you in providing exceptional service, first class equipment, and a great working environment.

 

As a company, we value your time as we work together with you to determine if you are a good fit for us, but equally as important, is if we are a good fit for you. Through this process, you will see that we take everything we do very seriously and you will see our excellence shining through. The following page will give you a perspective of what this process is and what you can expect from us.

Roles and Responsibilities

The motorcoach operator performs various tasks related to the transportation of passengers aboard motorcoaches. Groups travel with us because they are going somewhere fun or just traveling for pleasure. This can put the operator in a position to truly enjoy a driving job while being part of a group. A motorcoach operator will see and experience an entirely new world. The mindset of a driver always has to be focused on SAFETY. We carry all ages of people; senior citizens, middle age adults, teenagers and children. Parents and family members trust that you are physically and mentally prepared for the job. Some of our clients are travel clubs, tour operators, colleges and universities, high schools, middle schools, businesses, families, and the government. We schedule many trips to casinos, ball games, theater events at the civic centers, airports, conventions, ski trips, factory tours, and anything else you can think of. Driving a motorcoach is not a typical job. Hours are irregular and the days are typically long. Work schedules are unpredictable and operators must be flexible. Operators are required to perform pre-trip inspections, fuel, tidy up, and perform post trip inspections in addition to driving the motorcoach. We operate 24 hours a day, 7 days a week, and 365 days a year. We take people anywhere and anytime as long as there is a road to it.

Essential Job Functions
  • Must be able to work a random schedule, which includes evenings, mornings, and over-the-road shifts.
  • Must be able to operate a motorcoach in a safe and responsible manner in compliance with federal, state, and local jurisdiction as required by company directives.
  • Must be able to communicate by telephone, two-way radio and in-person in clear fluent English in a courteous, friendly and professional manner with customers, guests, co-workers and other persons.
  • Must be able to learn and remember pick-up and destination points serviced by the fleet including lodging, entertainment and attraction sites. Discussions with guests, passengers, and other people will be necessary to confer destination points.
  • Follows charter routes and responds to requests from dispatch or operations management for unscheduled pick-ups or drop-offs.
  • Assists passengers with boarding and exiting vehicle.
  • Assists with loading and moving luggage, packages, and other items as needed.
  • Accurately completes a DVIR (Daily Vehicle Inspection Report) and notifies the maintenance shop immediately if any problems exist.
  • Inspects exterior and interior of vehicle at the beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lamps, air conditioning and heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, and other items prior to moving a vehicle.
  • Keeps interior of vehicle neat and orderly.
  • Responsible for ensuring inside and outside of vehicle are properly cleaned.
  • Responsible for ensuring the motorcoach is fueled at the completion of each and every assignment.
  • Responsible for the dumping of the restroom at completion of each and every assignment.
  • Treats all guests, customers, and other persons in a courteous, friendly, and professional manner.
  • Required to meet all dress code and grooming standards as set forth by the company.
  • Required to report to work in an authorized company uniform.
  • Advise management in writing of all customer relations issues and incidents involving the customer.
  • Notify management immediately about any incidents/ accidents involving the vehicle.
  • Notify management about any quality of service issues related to outside suppliers.
  • You may be required to perform other related duties as requested.
Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential function

Drive with the Best in Texas!
FAQ Section
What are your minimum qualifications for motorcoach operators?

Our fleet consists of mostly 45 foot coaches. Therefore, we prefer our operators have two (2)
years of success as a bus operator before hiring. However, candidates with 1-2 years
are considered.

What is the minimum age for motorcoach operators?

Our minimum operator age is 25.

What other requirements are there for applicants?

All applicants must undergo a medical examine & drug screening to determine medical qualification to drive and
receive a minimum one year medical card.

What are the licensing requirements for motorcoach applicants?

Applicants must have the passenger (P) endorsement and a valid commercial driver’s license.

Do you conduct criminal background checks?

Yes.

What is the starting pay for motorcoach operators?

First Class Tours conducts wage surveys across our market and is competitive with other privately held companies.
THe wage structure for operators is discussed during interview and we are happy to speak with you about it.

Is there a financial bonus a motorcoach operator can earn?

Yes, there is bonus opportunity available for qualified operators. It based on speed and idle management
and is earned monthly and paid quarterly. It is possible for operators to earn $2,000 per
year in bonus. This is in addition to regular compensation and gratuities.

Is health insurance available for First Class Tours employees?

Yes, health insurance is available to qualified employees and First Class Tours pays a portion of that
insurance on behalf of the employee.

Will I be paid for training?

Yes, training is paid by the hour.

How long is the training period and what will I learn?

You will learn about our company “Playbook.” Much like a playbook is studied by a football team to ensure that
every individual understands their responsibility, our playbook serves as a guide to our
plan for overall company success. Second, you will be instructed in the Smith Driving
System and become a certified Smith Driver. Third, you will be informed in the major
company policies and procedures. Lastly, you will be taught about our fleet of
motorcoaches and their operation. Depending on your current level of experience,
training will last from 2-4 weeks.

What benefits are available to full-time employees of First Class Tours?

Along with being a part of the First Class team, each employee earns paid time off (PTO) during
each pay period worked. PTO can be used at the employee’s discretion for vacation,
sickness or personal time off) Health insurance is available to qualified employees. 401K
with a company match is available to qualified employees. There are also six (6) paid
holidays through the year.

How long is the hiring process?

Our complete hiring process, can take 7 business days. However, as an applicant you should know our decision to hire you before the 7th business day. This time estimate is contingent on the applicant’s availability and the
accuracy of completion of the hiring documents.

When are employees paid?

There are two pay-days per month. They occur on the fifth 5th) and the twentieth (20th) of each month. If these dates occur on Saturday, then the payday is on the Friday before the Saturday. If these dates occur on Sunday, then
the payday is on the Monday after the Sunday.

What are the core values of First Class Tours?

Our core values represent who we are as a company and should guide our decision making. First, we want to be durable.This means we are focused on long-term success rather than short-term glory. Second, we desire to remain humble. We believe humble people are happy, coachable, and flexible. Last, we believe in passion. Passion is our fuel for everyday. We believe passionate people want to work and more importantly work at First Class Tours. It is a great culture to share work with passionate, humble, and durable people! To Start the application process please visit https://www.firstclasstours.net/driver/ or visit the First Class Tours headquarters at 12703 Eastex Fwy, Houston TX 77039 between the hours of 9:00 AM and 3:00 PM Monday through Friday.